What is your returns policy?

March 5, 2018
By admin

We hope you are satisfied with your products on arrival. However if a product does not perform as expected or appears damaged, Kids Develop Store will be happy to organise an exchange or process a return via your method of payment. To assist us:

  • Please provide proof of purchase;
  • Return package and contents in re-saleable, original condition (unless damaged on arrival);
  • Return item within 14 days of purchase.

If a product arrives damaged then we may kindly ask for photos to help us investigate the matter to prevent it from happening in the future.

Please contact us if you have any concerns about a product. Consumer guarantees apply under the Australian Consumer Law. For more information about your rights as a consumer, see the Australian Consumer Law website at www.consumerlaw.gov.au.

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